Terms of service

Terms & Conditions

Welcome to Oliver Newcastle. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these Terms.

1. Company Information

Oliver Newcastle is an online retail store offering fashion and lifestyle products through a global fulfillment network.

For customer support, please contact us at:

Email: support@olivernewcastle.co.uk

2. Orders

All orders are subject to product availability and acceptance.

We reserve the right to refuse or cancel any order for reasons including:

  • Incorrect pricing
  • Product availability
  • Suspected fraudulent activity
  • Payment verification issues

If your order is cancelled after payment, you will receive a full refund.

3. Pricing

All prices displayed are in the selected currency and include applicable taxes where required unless otherwise stated.

Prices may change without notice.

4. Shipping

Shipping times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.

Oliver Newcastle is not responsible for delays caused by shipping carriers or customs authorities.

5. Returns & Refunds

Returns are accepted in accordance with our Return & Refund Policy.

Items must meet our return requirements before a refund or replacement is approved.

6. Product Information

We make every effort to accurately display product descriptions, images, and colours. Due to differences in screen settings, actual colours may vary slightly.

7. Intellectual Property

All content on this website, including logos, graphics, text, images, and designs, is the property of Oliver Newcastle and may not be copied or reproduced without written permission.

8. Limitation of Liability

Oliver Newcastle shall not be liable for indirect, incidental, or consequential damages resulting from the use of our website or products.

9. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of our website constitutes acceptance of any changes.

10. Contact

For questions regarding these Terms & Conditions, please contact:

Email: support@olivernewcastle.co.uk